Salon Coordinator
About 1999 House of Nails
We are a premium nail salon on a mission to become NZ’s best nail salon brand. Committed to quality and exceptional customer service, we have grown to 2 locations in 3 years; with an ambitious plan to open 3 more locations in Christchurch over the next 3 years. We’re looking for a versatile, motivated Salon Coordinator to join our team and support our vision.
About the role
As our Salon Coordinator, you are the vital support that keeps both salon locations operating smoothly. You’re efficient, precise, and a strong communicator with both team members and clients. Adaptability and rapid learning is key—while beauty experience is a plus, it’s not required.
Responsibilities
- Customer Service: Promptly address inquiries and resolve issues via email, social media, and phone.
- Booking Coordination: Ensure smooth booking adjustments by collaborating with technicians.
- Productivity Support: Work with salon owners to maximise staff efficiency.
- Marketing & Social Media: Capture beautiful nail photos, manage posts, and work with our social media manager to create engaging Instagram reels.
- Salon Administration: Assist with client checkin/out and consultations when needed.
- Inventory Management: Monitor and order stock to maintain smooth operations.
Hours
- 40 hours per week (available for up to 2 hours on call during the weekend)
Why join us?
Join a motivated, skilled team in a company with opportunities for growth. We offer competitive pay, benefits, and be a part of the early team to build NZ’s best nail salon brand. Potential for growth beyond current growth if exceeding expectations.
To apply, email your CV and a cover letter explaining why you’re a great fit for this role to tri@houseofnails.co.nz. Please put subject line as 'Salon Coordinator job application'.